Identify trends in demand by monitoring the volume of leads over time. Analyse the source of incoming leads and filter data according to children’s age and enrolment status.
Assess current levels of enrolment activity by viewing the proportion of your waitlist at different stages in the lead pipeline (waitlisted, offered, confirmed and started).
Setup a reporting hierarchy to analyse your business at a global, area and centre level. Identify trends and key issues in service quality, lead management, customer satisfaction and marketing initiatives. Analyse data such as new leads, lead conversion rates, age profile data, tour feedback and many more.